At its September meeting the board of directors of Headwaters Health Care Centre approved the hospital's new "balanced scorecard," designed to show how the institution is performing.

"The scorecard provides a clear picture of how we are performing against provincial and hospital-set benchmarks," said Headwaters CEO Cholly Boland. "It helps translate strategy into operational terms so we can track how well we are delivering health care services to Dufferin- Caledon residents."

The board will be focusing on key indicators for achieving quality patient care and overall satisfaction. The scorecard will focus on safe and high quality health care services; partnerships to improve access; being a workplace of choice; and accountability.

When finalized, the scorecard will be posted on the hospital website www.headwatershealth.ca

As part of the hospital's new strategy planning, the hospital recently invited board members, community health-care organizations, physicians, patients, staff, volunteers, regional hospitals, the Central West Local Health Integration Network and government representatives to participate in developing a longer-term vision for the hospital. That work is ongoing.

The hospital announced it will be negotiating an agreement with MedXTV to provide digital signage at the hospital's Orangeville site to communicate health and wellness information to staff, patients and families.

MedXTV, powered by ScreenScape content management software, will provide the equipment, installation and maintenance at no cost to the hospital and will use local and national advertising revenue to support the initiative. "Digital signage will help us educate patients by providing them with information," said Mr. Boland.

The board also received a report on the hospital laboratory and recent accreditation by Ontario Laboratory Association. The lab participated in a peer assessment that reviewed the labs procedures and policies for point of care testing, hematology, pathology and microbiology.

The next board meeting will be Tuesday, October 27, at 7:15 p.m. at Headwaters Orangeville.

The public is invited to provide comments and suggestions about hospital services. Please contact Mr. Boland at 519-941- 2702 ext. 2200.